My new article Countering misinformation and disinformation during contentious episodes in a divided society: Tweeting the 2014 and 2015 Ardoyne parade dispute has recently been published in First Monday. Drawing on research that features in my recently published book Digital Contention in a Divided Society, the article presents the results of a qualitative thematic analysis of 7388 tweets containing ‘Ardoyne’. The study found that misinformation and disinformation constituted a very small proportion of the Twitter activity surrounding the 2014 and 2015 parades. Citizens directly challenged those responsible for sharing visual disinformation during this acute event, while journalists fact-checked unsubstantiated claims and refrained from amplifying misinformation in their coverage. However, the potential impact of social media activity upon events on the ground should not be overstated. There were no incidents of sectarian violence in these years directly attributed to false information shared online. Online misinformation and disinformation are likely to remain a feature of these parades for as long as they remain contentious. The Ardoyne impasse was symptomatic of the failure of political elites from the two main sectarian blocs to address issues such as controversial parades and protests. Thanks to Edward J. Valauskas, First Monday and the reviewers for their comments. The article can be read here
Sarah Murphy, Teresa Murphy and I have a new paper out in the journal Health and Technology.
Entitled Assessing the potential use of blockchain technology to improve the sharing of public health data in a western Canadian province, the article explores stakeholder perspectives on barriers to the adoption of Blockchain to share public health data within health authorities.
The Abstract is below:
This exploratory, qualitative study set out to identify the encountered and perceived barriers to public health (PH) data sharing in a Canadian province with a view to assessing blockchain technology as a potential solution. A topic guide was developed, based on previous research in the area. This was then utilised for ten in-depth, semi-structured interviews with PH professionals between 27 May and 18 June 2019. Each stage of research was congruent with the philosophical underpinning of Gadamerian hermeneutic phenomenology. The major themes that emerged from the data collected were related to the information systems in use, data quality and ownership, as well as client identity management. The recurring core theme throughout all interviews was related to ineffective leadership and management, contributing to each major theme. Overwhelmingly the results show that the majority of barriers faced in this province are human-related. It is concluded that while blockchain technology shows promise for enhancing data sharing in healthcare, it is still many years away from being implemented in this Canadian province. As the results of this study indicate, there are human related barriers that could be addressed in the meantime, which are outside the scope of a technical solution. Future work should explore the perspectives of other stakeholders, such as the provincial government to fully understand the potential for using blockchain to share PH data in this province.
The paper can be read here
Dr. Stefania Vicari and I have a new article out in Social Media + Society today. Entitled Organisational hashtags during times of crisis: Analysing the broadcasting and gatekeeping dynamics of #PorteOuverte during the November 2015 Paris Terror Attacks, the paper presents one of the first empirical studies of the ‘open door’ hashtag. Funded as part of the EU Horizon 2020 project IMPROVER, this social network analysis explores how these dynamics evolved as the attacks unfolded on 13 November 2015.
The abstract is below:
Twitter hashtags allow citizens to share vital information and make sense of acute crisis events such as terrorist attacks. They also enable those watching from afar to express their sympathy and solidarity with the victims. Perhaps the most well-known of these has been #PorteOuverte (translated into English as ‘Open Door’), first used during the November 2015 terrorist attacks in Paris before re-emerging during subsequent atrocities in Brussels (March 2016) and Nice (July 2016). The hashtag was originally created by journalist Sylvain LaPoix in order to connect those in Paris looking for somewhere to stay with those able to offer them refuge, before reaching an international audience courtesy of its amplication by public figures and citizens based overseas. This paper adds to this emergent literature by analysing the networked gatekeeping dynamics of #PorteOuverte during the Paris terror attacks. It does so by reviewing the literature on Twitter hashtags and acute crisis events, exploring how Twitter was used during the Paris terror attacks, and presenting the results of a Social Network Analysis (SNA) of 399,256 #PorteOuverte tweets posted as the attacks unfolded on 13 November 2015. Results indicate that professional journalists were key broadcasters during four identified peaks within #PorteOuverte, helping to promote the informational hashtag and connect those directly affected. However, citizens and bloggers played an increasingly important gatekeeping function in the aftermath of events such as the Bataclan siege in Paris.
Thanks to the two reviewers for their thoughtful feedback, as well as Prof. Zizi Papacharissi and the SM+ S team for helping with the publication. The paper is available to read open access here
I have two articles in the inaugural volume of the Journal of Social Media for Learning, which has been published this month.
Curation, connections and creativity: reflections on using Twitter to teach digital activism builds on my presentation at last year’s Social Media for Learning in Higher Education conference. In this paper I draw on my experience of using Twitter over the past decade, reflecting on the how student watching of hashtags may help support their learning. The paper can be accessed here and the slides from my presentation are below.
The second article is a collaboration with my fantastic PhD researcher Paul Fenn. Problematising the use of Snapchat in Higher Education Teaching and Learning reviews the literature on how IM apps have been used to support university teaching to date. We reflect on issues relating to privacy, surveillance and the responsibility of educators to make students aware of how platforms monetise user data. This paper can be accessed here
Many thanks to Dawne Irving-Bell and the editorial team for their help in the publication process and for bringing together a fantastic first volume of the journal.
I have a new article in the journal First Monday out today. Entitled ‘PSNIRA vs. peaceful protesters? YouTube, ‘sousveillance’ and the policing of the union flag protests,’ it explores how Youtubers responded to footage of alleged police brutality during the union flag protests in Northern Ireland between December 2012 and March 2013.
Drawing on a qualitative analysis of 1,586 comments posted under 36 ‘sousveillance’ videos, I argue that responses to these videos were shaped by competing narratives on the legitimacy of police actions during the flag protests. This footage focussed attention on the anti-social behaviour of the protesters rather than the alleged police brutality referred to in the video descriptions. The paper concludes by considering the problematic nature of exploring imagined sousveillance, as was the case here, through the collection and analysis of ‘easy data’ scraped from online platforms such as YouTube. The paper can be accessed here
I have had a new article published in the journal School Mental Health. The article, based on research funded by the Wellcome Trust and led by Michelle O’Reilly (Leicester University), focuses on adolescent mental health and is based on data gathered from focus groups conducted with adolescents, mental health practitioners and educational professionals. The article is available Online First here and the full citation and abstract can be viewed below.
O’Reilly, M., Adams, S., Whiteman, N., Hughes, J., Reilly, P., & Dogra, N. (2018) Whose responsibility is adolescent’s mental health in the UK? The perspectives of key stakeholders, School Mental Health. DOI 10.1007/s12310-018-9263-6
The mental health of adolescents is a salient contemporary issue attracting the attention of policy makers in the UK and other countries. It is important that the roles and responsibilities of agencies are clearly established, particularly those positioned at the forefront of implementing change. Arguably, this will be more effective if those agencies are actively engaged in the development of relevant policy. An exploratory study was conducted with 10 focus groups including 54 adolescents, 8 mental health practitioners and 16 educational professionals. Thematic analysis revealed four themes: (1) mental health promotion and prevention is not perceived to be a primary role of a teacher; (2) teachers have limited skills to manage complex mental health difficulties; (3) adolescents rely on teachers for mental health support and education about mental health; and (4) the responsibility of parents for their children’s mental health. The research endorses the perspective that teachers can support and begin to tackle mental well-being in adolescents. However, it also recognises that mental health difficulties can be complex, requiring adequate funding and support beyond school. Without this support in place, teachers are vulnerable and can feel unsupported, lacking in skills and resources which in turn may present a threat to their own mental well-being.
Filippo Trevisan and I have had our paper ‘Ethical Dilemmas in Researching Social Media Campaigns on Sensitive Personal Issues: Lessons from the Study of British Disability Dissent Networks’ published in Information, Communication & Society.
I will upload a preprint copy of the paper to the Publications section of this site in due course.