Article in The Conversation about social media protections and peacebuilding

I have a new article published in the Conversation UK. In this piece, I argue that the removal of guardrails and safety measures from online platforms makes it harder to promote reconciliation in deeply-divided societies. Drawing on examples such as my own work on Northern Ireland, I suggest that commercial platforms like X (formerly known as Twitter) are not the best place to promote peace. Perhaps a public service internet would be a more suitable forum in which to reconcile former antagonists.

Many thanks to Charlotte Morris, Dale Berning Saw and the Conversation UK for their feedback and assistance in getting this published.

The article can be read here

New blogpost on role of social media in protests and disorder in post-conflict societies

Invited book talk, Leicester, 16 April

I have written an essay for the University of Glasgow Social Sciences Hub on the role of social media in protests and disorder in divided societies. In the piece, I reflect on something I wrote about the 2011 English riots and consider how online platforms are used by citizens to frame contentious issues. I argue that the indirect effects of online incivility seen during divisive events can be detrimental for efforts to promote peace and reconciliation in divided societies.

Thanks to Andrew MacIver for the help in publishing this. It can be read in full here and you can buy a copy of Digital Contention in a Divided Society here.

Upcoming book talks in Leicester, Glasgow and Tübingen

Digital Contention in a Divided Society, Manchester University Press 2024.

This month the paperback version of Digital Contention in a Divided Society (featuring a new afterword) is published. It can be ordered on the Manchester University Press website here.

I will be having three book launch events in England, Scotland and Germany over the next three weeks. Details of each are below.

Leicester

I am delighted to be back in Leicester for a book talk on 24 April, hosted by John Coster (Documentary Media Centre). There is no need to register for this free event. Details are below.

Date & Time: Wednesday 17th April 17:00 -19:00

Venue:: Orso Coffee Shop, 4 Market Place, Leicester LE1 5GF

Glasgow

Date & Time: Wednesday 24th April 18:00 -19:30

Venue: 237 Advanced Research Centre (ARC), University of Glasgow, 11 Chapel Lane, Glasgow, United Kingdom.

Join Paul Reilly (University of Glasgow) and host, Dave Scott (Nil by Mouth), to celebrate the paperback launch of Paul’s book, Digital contention in a divided society: Social media, parades and protests in Northern Ireland.

They will discuss the role of social media in protests and civil unrest in Northern Ireland, followed by a Q&A session. There will be a drinks reception afterwards.

Please register for this free event here

Tübingen

With thanks to Dr. Giuliana Source, I will be delivering a lunchtime talk at the Institut für Medienwissenschaft at Tübingen University. Details on the talk can be found here.

Date & Time: Monday 29 April 12:00-13:00 (CET)

Venue: Raum 215

Book talk in Glasgow, 24 April

This month the paperback version of Digital Contention in a Divided Society (featuring a new afterword) is published. It can be preordered on the Manchester University Press website here.

I will be having a book launch event in Glasgow on 24 April. Hosted by Dave Scott (Nil by Mouth), there will be a Q&A session followed by a drinks reception.

Date & Time: Wednesday 24th April 18:00 -19:30

Venue: 237 Advanced Research Centre (ARC), University of Glasgow, 11 Chapel Lane, Glasgow, United Kingdom.

Join Paul Reilly (University of Glasgow) and host, Dave Scott (Nil by Mouth), to celebrate the paperback launch of Paul’s book, Digital contention in a divided society: Social media, parades and protests in Northern Ireland.

They will discuss the role of social media in protests and civil unrest in Northern Ireland, followed by a Q&A session. There will be a drinks reception afterwards.

Please register for the event here

About the book

How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society? These issues are addressed in what is the first in-depth qualitative exploration of how social media were used during the union flag protests (December 2012-March 2013), the Ardoyne parade disputes (July 2014 and 2015), and the ‘Brexit riots’ in April 2021. The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.

Book talk in Leicester on 17 April

This month the paperback version of Digital Contention in a Divided Society (featuring a new afterword) is published. It can be preordered on the Manchester University Press website here.

I am delighted to be back in Leicester for a book talk on 24 April, hosted by John Coster (Documentary Media Centre). There is no need to register for this free event. Details are below:

Date & Time: Wednesday 17th April 17:00 -19:00

Venue: Orso Coffee Shop, 4 Market Place, Leicester LE1 5GF

Join Paul Reilly (University of Glasgow) and host, John Coster (Doc Media Centre), to celebrate the paperback launch of Paul’s book, Digital contention in a divided society: Social media, parades and protests in Northern Ireland. 

About the book

How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society? These issues are addressed in what is the first in-depth qualitative exploration of how social media were used during the union flag protests (December 2012-March 2013), the Ardoyne parade disputes (July 2014 and 2015), and the ‘Brexit riots’ in April 2021. The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.

Updated paperback of Digital Contention in a Divided Society to be published in March 2024

My second book Digital Contention in a Divided Society is due out in paperback on 26 March 2024. It will include a new chapter that explores the role of online platforms in contentious events between 2016 and 2023. It will be on sale for £20 (much more affordable than the hardback version).

Many thanks to Rob Byron and the Manchester University Press team for their help in bringing this to fruition. I am also told there may be a new cover- more on this soon.

I am hoping do do some in-person book talks this time (when the book was launched in 2021 this wasn’t possible due to COVID-19 regulations). I will post details of these on here when they are confirmed. If you are interested in hosting one of these talks then please do contact me (paul.reilly@glasgow.ac.uk).

The updated version of Digital Contention can be preordered here

Reacting against reactions: online antagonism illustrates the failure of political leaders to address legacy of conflict in Northern Ireland

Photo by vectors icon on Pexels.com

Last week I attended an event in Glasgow marking twenty five years of the Good Friday Agreement. There were vivid recollections from former Ulster Unionist Party leader Mike Nesbitt about his experiences as a journalist reporting on the talks at Castle Buildings from the car park outside. Professor Monica McWilliamsrecounted the sexism and misogyny experienced by members of the NI Women’s Coalition both during and after the negotiations. However, it was former SDLP leader and Deputy First Minister Mark Durkan’s reflections on how social media creates a cycle of ‘reacting to reactions’ that particularly resonated. He suggested that it would have been much harder to achieve the Good Friday Agreement in the context of the polarised political debates on social media today. 

Recent history suggests online platforms amplify extreme political positions that make it harder for political leaders in divided societies to build peace. While news media championed peace processes and offered a qualified humanisation of former combatants in countries such as Israel and Northern Ireland in the nineties, social media are communicative spaces that lay bare unresolved conflict-legacy issues. Most notably, online platforms were used to spread disinformation during the 2016 Columbian peace agreement referendum campaign; this was identified as a factor contributing to the narrow vote to reject the historic deal between the government and the FARC guerrillas. In the past few years there has been mounting evidence that information flows on online platforms inflame sectarian tensions in divided societies. Since 2015 there have been more than a hundred instances of lynching attributed to misinformation circulating on IM apps such as WhatsApp. In 2020, Facebook went as far as to publicly apologise for how its platform was used to incite violence against Muslim communities in Sri Lanka. My own research indicates that both disinformation and misinformation circulated on Twitter in real-time during contentious parades and protests in Northern Ireland. Many of these crude photoshopped images and unsubstantiated rumours came to prominence after being widely debunked by other social media users.

Yet it would be premature to suggest that online platforms have no potential to promote reconciliation in societies transitioning out of conflict. I found that the most significant peacebuilding contribution of social media was its empowerment of citizens to correct misinformation and disinformation that had the potential to generate sectarian violence. Such false information appeared to have a relatively short lifespan, due in no small part to the fact that tweeters had corrected them and professional journalists had chosen not to share these social media posts in their coverage of these events. Furthermore, it was apparent that much of the social media activity followed contentious parades and protests with little evidence it was directly influencing events on the ground. While it might be convenient to blame platforms like Facebook and Twitter for intercommunal violence, it was the context in which they were used that shaped the interactions between members of rival communities. During periods of political instability the publics mobilised on social media can both help and hinder efforts to moderate sectarian tensions in these contexts.

Would the peace process of the mid-nineties have been possible in the social media era? Certainly it would appear more difficult to keep negotiations private. Journalists like Nesbitt are no longer left outside in the car park looking in. Those within Castle Buildings would also have been subject to much online hate speech, misinformation and trolling by those who opposed the peace process. Yet, it does a disservice to those who negotiated the Agreement to believe that it would have been derailed by such online chatter and noise. While acknowledging the imperfect nature of the Agreement, Monica McWilliams suggested that the leaders of the main parties had the courage not only to compromise but also to explain why they had done so to their respective communities. Fast forward to 2023 and relations between the two largest parties, the Democratic Unionist Party and Sinn Fein, remain fractious. Both have collapsed the powersharing institutions at various points in the past decade; most recently, the DUP have refused to take their seats in the Executive unless the Northern Ireland Protocol and the so-called ‘Irish Sea Border’ created by the UK’s EU Withdrawal Agreement are removed. The politicisation of issues such as a proposed Irish language act has reverberated online as supporters of these parties engage in whataboutery and accuse each other of bad faith. Perhaps the current generation of political leaders need to heed the words of Nobel Peace Prize winner John Hume: 

Difference is an accident of birth and it should therefore never be the source of hatred or conflict. The answer to difference is to respect it”. 

Parallel Lives essay on social media and divisions in Northern Ireland

Last week I spoke to John Coster about the 10th anniversary of the union flag protests. I have written a short essay on this topic for the Parallel Lives Network, which can be read here, and is reproduced with permission below. Many thanks to John for the invitation.

Photo by vectors icon on Pexels.com

Social media highlights divisions and need for political leadership in Northern Ireland

This week marks ten years since the union flag protests in Northern Ireland. Like many others, my own memories of the protests and related violence were shaped by the tweets, videos and images that circulated online. These were also the first demonstrations of their kind to be contested on platforms such as Facebook, Twitter and YouTube. 

In my book, I argued that this was a watershed moment in contentious politics within the post-conflict society. While these were shared spaces where critics and supporters could express their views on the protests, online exchanges reinforced divisions between loyalist flag protesters and their critics. The negative stereotyping of loyalists as inbred bigots, concerted efforts to inflame tensions through the sharing of disinformation, and the presence of sectarian hate speech contradicted the claims by online platforms that they were a force for global peace.

A decade later, one might be forgiven for feeling a sense of déjà vu. Anti-Protocol demonstrations feature many of the same protagonists from the flag protests, again expressing grievances about what they perceive as an attack on their identity. Activists like Jamie Bryson are once more using online platforms to articulate their opposition to the ‘Irish Sea Border’, and also the Belfast/Good Friday Agreement itself. This has inevitably led to much trolling and abuse being directed towards those behind these demonstrations. Meanwhile, Twitter hashtags such as #brexitriots are used to both dehumanise loyalists and to score political points about the negative consequences of the UK’s decision to leave the European Union. 

The most recent Twitter storm has revolved around a video selfie in which a young woman filmed herself with former DUP leader Arlene Foster singing “ooh ah, up the RA”. The subsequent social media pile-on saw many calls for her to be dismissed from her job, with victims groups calling on the woman to apologise for “mainstreaming” IRA violence. A picture in which she was seen holding an AK-47 rifle circulated online and was reproduced in the Sunday Life. This was not the first time that a social media ‘joke’ had caused such controversy. In 2018 Sinn Fein representative Barry McElduff received death threats for a video in which he appeared to mock the anniversary of the 1976 Kingsmill massacre. These incidents show how sites like Twitter provide rich pickings for professional journalists looking for a story.

I have argued previously that social media shouldn’t be held responsible for the sectarianism and sporadic violence that persists in post-conflict Northern Ireland. While it is undeniable that platforms like WhatsApp have made it easier to organise protests (and riots), people still need to be motivated to act on information received via these channels. To paraphrase a colleague, blaming protests and related violence on social media is akin to crediting the fax machine with bringing down the Berlin Wall in 1989. 

The reality is that we often overstate the prevalence of online harms and the influence of online platforms on real world events. Belfast Telegraph journalist Alison Morris recently argued that social media makes it appear as if sectarianism “is far more widespread than it is”, suggesting that much of the social media hate she experienced was generated by a small group of people operating multiple accounts.  People also appear more circumspect in their use of online platforms, and are not as susceptible to false or incendiary content as previously thought. Recent research indicates that only one in four Northern Irish adults use Facebook and YouTube to follow news, and only one in five trust online platforms as an information source. Moreover, it is highly unlikely that citizens would first learn about contentious issues via their social media accounts. Whether directly or indirectly, people growing up in a divided society are quickly made aware of conflict legacy issues and the persistence of sectarian divisions.

Social media undoubtedly amplify sectarian and divisive rhetoric that pollutes public discourse and makes it harder to promote reconciliation in post-conflict societies. However, it would be misleading to suggest that greater platform regulation alone will solve these issues. After all, people typically become aware of social media controversies like the “Up the Ra” video via television and print media rather than via these platforms. Hence, advocates of peace journalism suggest that news media have a responsibility to provide more in-depth analysis of contentious issues rather than concentrate on the Twitter storms such as those discussed above. Too often we focus on how issues are represented in the media rather than those who have the power to deal with them. The persistence of sectarian attitudes is due to the failure of political leaders to address the issues of conflict legacy rather than the moderation policies of big tech companies. It’s time for them to change the conversation, both on and offline. 

Fifth review of Digital Contention published in Information, Communication & Society

The fifth review of Digital Contention in a Divided Society has been published this week in Information, Communication & Society.

Zein Al-Maha Oweis provides a very comprehensive overview of the book’s key themes, from the exploration of how ICTs have transformed contentious politics to the use of affective hashtags to discursively frame hybrid media events. Some quotes from the review are below:

“Reilly’s book focuses on answering the question of how social media platforms such as Facebook and Twitter are used by citizens to frame contentious issues in post-conflict Northern Ireland and what this tells us about the potential of information and communication technologies to promote positive intergroup contact in a deeply divided society

”The book answers the question of how social media platforms such as Facebook and Twitter are used by citizens to frame contentious issues in post-conflict Northern Ireland as well as establishing connections between Media and Cultural Policy. This line of research which focuses on social media impact on post-conflict societies is an ever-changing field of research and one that is relevant in this day and age opening new research pathways on the subject in the future”

I am very grateful to Zee for such a thoughtful review of the book, which can be read in full here

Fourth review of Digital Contention in a Divided Society published in the Peace Journalist Magazine

Peace Journalist Magazine, April 2022

The fourth review of Digital Contention in a Divided Society has been published this week in the Peace Journalist Magazine.

Kathryn Johnston reflects on how online platforms provide spaces for alternative narratives and more disbursing trends such as the threats against women journalists in Northern Ireland. Some quotes from the review are below:

“This is no arid academic text. Reilly quotes extensively from many of those engaging in debate, referring to them both by their actual names, where appropriate, and their  social media identities. That is immensely helpful; and certainly, drawing attention to these narratives and explorations of contested spaces is a rich and profitable seam for  all of us to mine”

“Paul Reilly’s book makes an invaluable contribution to the debate on the potential of citizen activity on online platforms to contribute to peacebuilding in Northern Ireland. It deserves attention”  

I am very grateful to Kathryn for such a thoughtful review of the book, which can be read in full below:

Review of Digital Contention written by Kathryn Johnston

Digital Contention in a Divided Society can be purchased here.