#PorteOuverte Tweet from journalist Sylvain Lapoix, 13 November 2015
Dr. Stefania Vicari and I have a new article out in Social Media + Society today. Entitled Organisational hashtags during times of crisis: Analysing the broadcasting and gatekeeping dynamics of #PorteOuverte during the November 2015 Paris Terror Attacks, the paper presents one of the first empirical studies of the ‘open door’ hashtag. Funded as part of the EU Horizon 2020 project IMPROVER, this social network analysis explores how these dynamics evolved as the attacks unfolded on 13 November 2015.
The abstract is below:
Twitter hashtags allow citizens to share vital information and make sense of acute crisis events such as terrorist attacks. They also enable those watching from afar to express their sympathy and solidarity with the victims. Perhaps the most well-known of these has been #PorteOuverte (translated into English as ‘Open Door’), first used during the November 2015 terrorist attacks in Paris before re-emerging during subsequent atrocities in Brussels (March 2016) and Nice (July 2016). The hashtag was originally created by journalist Sylvain LaPoix in order to connect those in Paris looking for somewhere to stay with those able to offer them refuge, before reaching an international audience courtesy of its amplication by public figures and citizens based overseas. This paper adds to this emergent literature by analysing the networked gatekeeping dynamics of #PorteOuverte during the Paris terror attacks. It does so by reviewing the literature on Twitter hashtags and acute crisis events, exploring how Twitter was used during the Paris terror attacks, and presenting the results of a Social Network Analysis (SNA) of 399,256 #PorteOuverte tweets posted as the attacks unfolded on 13 November 2015. Results indicate that professional journalists were key broadcasters during four identified peaks within #PorteOuverte, helping to promote the informational hashtag and connect those directly affected. However, citizens and bloggers played an increasingly important gatekeeping function in the aftermath of events such as the Bataclan siege in Paris.
Thanks to the two reviewers for their thoughtful feedback, as well as Prof. Zizi Papacharissi and the SM+ S team for helping with the publication. The paper is available to read open access here
Peace on Facebook, University of Westminster seminar, 4 March 2021 (17:00-19:00)
I am giving an invited seminar at the Communication and Media Research Institute at the University of Westminster tomorrow. Full details on the event are below:
Paul Reilly (University of Sheffield) – Problematising Social Media as Spaces for Intergroup Contact in Divided Societies
Peace on Facebook? Problematising Social Media as Spaces for Intergroup Contact in Divided Societies
As far back as the late sixties, renowned peace theorist Johann Galtung (1967) predicted that the rapid growth of new media technologies would favour associative rather than dissociative approaches towards peacebuilding. The assumption was that strategies to keep antagonists apart would likely fail due to the development of more efficient means of communication bringing them closer together. This resonates with the rhetoric employed by Peace on Facebook, a project created by the social media giant in partnership with Stanford University, which claimed that the platform provided space for dialogue between social groups traditionally divided along ethnic or sectarian lines. This contribution critically evaluates these claims by examining the potential contribution of social media platforms to peacebuilding in divided societies. It does so by reviewing the literature on social media peacebuilding initiatives and assessing whether these platforms constitute shared spaces in which positive relationships between members of antagonistic groups can be built in deeply divided societies.
The analysis presented in this seminar suggests that the prospects for peace and positive intergroup contact in such societies are unlikely to be advanced through unstructured citizen activity on social media. These platforms amplify content that reinforces tribalism and political partisanship, thus making it harder to promote reconciliation between antagonists in divided societies. Drawing primarily on the case of Northern Ireland, a society still transitioning out of a thirty-year ethno-nationalist conflict, Paul Reilly suggests that the negative stereotyping of outgroups on social media militates against one of the key tenets of reconciliation, namely that citizens treat each other as individuals rather than anonymous members of the ‘other’ community. Therefore, ‘supervised’ online contact projects, revolving around the use of non-commercial platforms and culminating in face-to-face communication, are much more effective in building peace than the contact facilitated by online platforms such as Facebook.
I have been given a discount code which I can share, so please email me (p.j.reilly@sheffield.ac.uk) or DM me on Twitter (@PaulJReilly) if you want to purchase a copy.
Digital Contention in a Divided Society was published a few weeks ago. I have been given a discount code which I can share, so please email me (p.j.reilly@sheffield.ac.uk) if you want to purchase a copy.
Sheffield University have recently published a piece highlighting some of the book’s key findings here
I will be doing a book talk today (25 February), as part of the Interdisciplinary Digital Research Group‘s seminar series at Dublin City University. Many thanks to Tanya Lokot for the invitation and organising the talk. Full details are provided below:
Speaker: Dr Paul Reilly (University of Sheffield)
Book talk: Digital Contention in a divided society: social media, parades and protests in Northern Ireland (Manchester University Press, 2021)
Date/time: 25 February, 2021, 4:00-5:00pm GMT
How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society?
I am also giving an invited seminar at the Communication and Media Research Institute at the University of Westminster next week. Full details on the event are below:
Paul Reilly (University of Sheffield) – Problematising Social Media as Spaces for Intergroup Contact in Divided Societies
Peace on Facebook? Problematising Social Media as Spaces for Intergroup Contact in Divided Societies
As far back as the late sixties, renowned peace theorist Johann Galtung (1967) predicted that the rapid growth of new media technologies would favour associative rather than dissociative approaches towards peacebuilding. The assumption was that strategies to keep antagonists apart would likely fail due to the development of more efficient means of communication bringing them closer together. This resonates with the rhetoric employed by Peace on Facebook, a project created by the social media giant in partnership with Stanford University, which claimed that the platform provided space for dialogue between social groups traditionally divided along ethnic or sectarian lines. This contribution critically evaluates these claims by examining the potential contribution of social media platforms to peacebuilding in divided societies. It does so by reviewing the literature on social media peacebuilding initiatives and assessing whether these platforms constitute shared spaces in which positive relationships between members of antagonistic groups can be built in deeply divided societies.
The analysis presented in this seminar suggests that the prospects for peace and positive intergroup contact in such societies are unlikely to be advanced through unstructured citizen activity on social media. These platforms amplify content that reinforces tribalism and political partisanship, thus making it harder to promote reconciliation between antagonists in divided societies. Drawing primarily on the case of Northern Ireland, a society still transitioning out of a thirty-year ethno-nationalist conflict, Paul Reilly suggests that the negative stereotyping of outgroups on social media militates against one of the key tenets of reconciliation, namely that citizens treat each other as individuals rather than anonymous members of the ‘other’ community. Therefore, ‘supervised’ online contact projects, revolving around the use of non-commercial platforms and culminating in face-to-face communication, are much more effective in building peace than the contact facilitated by online platforms such as Facebook.
“Hands Across the Divide” sculpture in Derry, from Wikimedia Commons
I have a new essay entitled ‘Peace on Facebook? Online Platforms in post-conflict societies‘ out today on Human: Putting the Social into Science. In this piece I evaluate the role of platforms such as Facebook and Twitter in facilitating intergroup contact in divided societies such as Northern Ireland. I also draw on some of the findings from my new book Digital Contention in a Divided Society, which was published last week.
Manchester University Press will be holding a launch event for my book Digital Contention in a Divided Society on 29 January (1-2pm). I will be in conversation with John Coster (Doc Media Centre) during an online Webinar, with time allocated for Q+A at the end.
A description of the event can be found below:
Join Paul Reilly (University of Sheffield) and host, John Coster (Doc Media Centre), to celebrate the launch of Paul’s new book, Digital contention in a divided society: Social media, parades and protests in Northern Ireland. ‘Much that is written about the politics of Northern Ireland is based on highly selective accounts of the available evidence. Reilly eschews this approach, subjecting the political use of social media to sustained critique in this empirically rich study. In so doing, he makes a very valuable contribution to scholarship.’ Phil Ramsey, Lecturer in the School of Communication and Media, Ulster University About the book: How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society? These issues are addressed in what is the first in-depth qualitative exploration of how social media were used during the union flag protests (December 2012-March 2013) and the Ardoyne parade disputes (July 2014 and 2015). The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.
Digital Contention can be purchased in hardback and eBook here
Reviews:
‘Much that is written about the politics of Northern Ireland is based on highly selective accounts of the available evidence. Reilly eschews this approach, subjecting the political use of social media to sustained critique in this empirically rich study. In so doing, he makes a very valuable contribution to scholarship.’ Phil Ramsey, Lecturer in the School of Communication and Media, Ulster University
‘A timely historical account cataloguing a rich collection of the author’s empirical research, the book evinces continuity in polarisation among Northern Irish communities online. Showing how the use of social media adds further complexity to community relations, for instance through the pointed concept of ‘silly citizenship’, Reilly meticulously dispels earlier techno-optimism while further contextualising the algorithmic power of social media.’ Dan Mercea, Reader in Media and Communication, City, University of London
‘While the darkest days of Northern Ireland’s ‘troubles’ are over, the divisions have left lasting scars and in the twenty-first century the competing interpretations of the conflict and the country’s constitutional status remain entrenched. Reilly’s work explores the contribution of digital citizenship to peacebuilding within this complex context. The comprehensive and engaging analysis explores how a society beset with deeply held prejudices form online communities, share content and can be misled by misinformation so contributing to a range of wider debates on the role of digital media. As with many studies Reilly identifies positives, such as Citizen Assemblies and accounts that scrutinize decision making, as well as the acts of ‘silly citizenship’ which satires sectarianism and can exacerbate divide. Reilly’s work is an important contribution to our understanding of digital politics, how platforms can be a force for good or ill depending on the motivations and behaviour of users, and how forms of digital citizenship can support or disrupt societal healing processes. Reilly’s study is a must read for scholars and students seeking to understand the complex roles which digital technologies play in socio-political life as well as for those seeking to understand the dynamics of present day Northern Ireland and how it might face the challenges of a post-Brexit world.’ Darren Lilleker, Professor of Political Communication, Bournemouth University
Manchester University Press will be holding a launch event for my book Digital Contention in a Divided Society on 29 January (1-2pm). I will be in conversation with John Coster (Doc Media Centre) during an online Webinar, with time allocated for Q+A at the end.
A description of the event can be found below:
Join Paul Reilly (University of Sheffield) and host, John Coster (Doc Media Centre), to celebrate the launch of Paul’s new book, Digital contention in a divided society: Social media, parades and protests in Northern Ireland. ‘Much that is written about the politics of Northern Ireland is based on highly selective accounts of the available evidence. Reilly eschews this approach, subjecting the political use of social media to sustained critique in this empirically rich study. In so doing, he makes a very valuable contribution to scholarship.’ Phil Ramsey, Lecturer in the School of Communication and Media, Ulster University About the book: How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society? These issues are addressed in what is the first in-depth qualitative exploration of how social media were used during the union flag protests (December 2012-March 2013) and the Ardoyne parade disputes (July 2014 and 2015). The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.
Digital Contention can be purchased in hardback and eBook here
Reviews:
‘Much that is written about the politics of Northern Ireland is based on highly selective accounts of the available evidence. Reilly eschews this approach, subjecting the political use of social media to sustained critique in this empirically rich study. In so doing, he makes a very valuable contribution to scholarship.’ Phil Ramsey, Lecturer in the School of Communication and Media, Ulster University
‘A timely historical account cataloguing a rich collection of the author’s empirical research, the book evinces continuity in polarisation among Northern Irish communities online. Showing how the use of social media adds further complexity to community relations, for instance through the pointed concept of ‘silly citizenship’, Reilly meticulously dispels earlier techno-optimism while further contextualising the algorithmic power of social media.’ Dan Mercea, Reader in Media and Communication, City, University of London
‘While the darkest days of Northern Ireland’s ‘troubles’ are over, the divisions have left lasting scars and in the twenty-first century the competing interpretations of the conflict and the country’s constitutional status remain entrenched. Reilly’s work explores the contribution of digital citizenship to peacebuilding within this complex context. The comprehensive and engaging analysis explores how a society beset with deeply held prejudices form online communities, share content and can be misled by misinformation so contributing to a range of wider debates on the role of digital media. As with many studies Reilly identifies positives, such as Citizen Assemblies and accounts that scrutinize decision making, as well as the acts of ‘silly citizenship’ which satires sectarianism and can exacerbate divide. Reilly’s work is an important contribution to our understanding of digital politics, how platforms can be a force for good or ill depending on the motivations and behaviour of users, and how forms of digital citizenship can support or disrupt societal healing processes. Reilly’s study is a must read for scholars and students seeking to understand the complex roles which digital technologies play in socio-political life as well as for those seeking to understand the dynamics of present day Northern Ireland and how it might face the challenges of a post-Brexit world.’ Darren Lilleker, Professor of Political Communication, Bournemouth University
How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society?
These issues are addressed in what is the first in-depth qualitative exploration of how social media were used during the union flag protests (December 2012-March 2013) and the Ardoyne parade disputes (July 2014 and 2015). The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.
Digital Contention in a Divided Society, published 19 January 2021
Reviews of Digital Contention in a Divided Society
‘Much that is written about the politics of Northern Ireland is based on highly selective accounts of the available evidence. Reilly eschews this approach, subjecting the political use of social media to sustained critique in this empirically rich study. In so doing, he makes a very valuable contribution to scholarship.’ Phil Ramsey, Lecturer in the School of Communication and Media, Ulster University
‘A timely historical account cataloguing a rich collection of the author’s empirical research, the book evinces continuity in polarisation among Northern Irish communities online. Showing how the use of social media adds further complexity to community relations, for instance through the pointed concept of ‘silly citizenship’, Reilly meticulously dispels earlier techno-optimism while further contextualising the algorithmic power of social media.’ Dan Mercea, Reader in Media and Communication, City, University of London
‘While the darkest days of Northern Ireland’s ‘troubles’ are over, the divisions have left lasting scars and in the twenty-first century the competing interpretations of the conflict and the country’s constitutional status remain entrenched. Reilly’s work explores the contribution of digital citizenship to peacebuilding within this complex context. The comprehensive and engaging analysis explores how a society beset with deeply held prejudices form online communities, share content and can be misled by misinformation so contributing to a range of wider debates on the role of digital media. As with many studies Reilly identifies positives, such as Citizen Assemblies and accounts that scrutinize decision making, as well as the acts of ‘silly citizenship’ which satires sectarianism and can exacerbate divide. Reilly’s work is an important contribution to our understanding of digital politics, how platforms can be a force for good or ill depending on the motivations and behaviour of users, and how forms of digital citizenship can support or disrupt societal healing processes. Reilly’s study is a must read for scholars and students seeking to understand the complex roles which digital technologies play in socio-political life as well as for those seeking to understand the dynamics of present day Northern Ireland and how it might face the challenges of a post-Brexit world.’ Darren Lilleker, Professor of Political Communication, Bournemouth University
The book is available in both print and eBook format and can be ordered here.
I will be in conversation with John Coster (Doc Media Centre) at a book launch event organised by Manchester University Press on 29 January (1-2pm). For information on how to register, please see here
A full description of the event (courtesy of the HCPB) can be found below.
Diana Dajer will give a presentation entitled: ‘Cracking the Code of Tech for Peace: International Perspectives of Peacetech’. Diana is Director of Colombian Institute of Studies of the Public Ministry, working at the intersection between public innovation, education and participatory democracy to guarantee human rights, fight corruption and improve public services. Social and political inclusion in post-conflict societies is Diana’s main interest. Her career is rooted in Colombia and Latin America’s state-building efforts, working in projects involving democratic innovation, human rights and conflict transformation. Before her current position as a public servant she founded and directed Policéntrico, a start-up that fosters sustainable development and participatory democracy in Colombia. She has also been a Build Peace Fellow, where she conducted a research for action project to design Our Development, a participatory budgeting game and tech tool for Medellín. Likewise, she has also worked as an advisor for the Colombian Ministry of Interior, as Project Manager of the Konrad-Adenauer-Stiftung’s Rule of Law Programme for Latin America, as a researcher for the Toledo International Centre for Peace, and as a consultant at Purpose. She holds a degree in law, a graduate degree in administrative law, and a master’s degree in public policy. She is also a PhD candidate at the University of Oxford, a Skoll Centre for Social Entrepreneurship Research for Action Awardee, and a Colciencias Scholar.
Second, we will launch Paul Reilly’s latest book ‘Digital Contention in a Divided Society: Social media, parades and protests in Northern Ireland’ (just published by MUP).
How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society?
These issues are addressed in what is the first in-depth qualitative exploration of how social media were used during the union flag protests (December 2012-March 2013) and the Ardoyne parade disputes (July 2014 and 2015). The book focuses on the extent to which affective publics, mobilised and connected via expressions of solidarity on social media, appear to escalate or de-escalate sectarian tensions caused by these hybrid media events. It also explores whether citizen activity on these online platforms has the potential to contribute to peacebuilding in Northern Ireland.
I have had an article published in the most recent edition of France Forum. I argue that we all have a responsibility to verify information about COVID-19 before we share it online. I also suggest we should be wary of the misinformation about the pandemic shared by politicians, which has the potential to hamper efforts to flatten the curve.
Many thanks to Marc Foucault and Elisabeth Cazeaux for the invitation to write this piece. An English language version can be read below.
Curation, connections and creativity: reflections on using Twitter to teach digital activism builds on my presentation at last year’s Social Media for Learning in Higher Education conference. In this paper I draw on my experience of using Twitter over the past decade, reflecting on the how student watching of hashtags may help support their learning. The paper can be accessed here and the slides from my presentation are below.
Presentation from 2019 Social Media for Learning in Higher Education Conference
The second article is a collaboration with my fantastic PhD researcher Paul Fenn. Problematising the use of Snapchat in Higher Education Teaching and Learning reviews the literature on how IM apps have been used to support university teaching to date. We reflect on issues relating to privacy, surveillance and the responsibility of educators to make students aware of how platforms monetise user data. This paper can be accessed here
Many thanks to Dawne Irving-Bell and the editorial team for their help in the publication process and for bringing together a fantastic first volume of the journal.
Dr Paul Reilly 