
I am giving an invited seminar at the Communication and Media Research Institute at the University of Westminster tomorrow. Full details on the event are below:
Paul Reilly (University of Sheffield) – Problematising Social Media as Spaces for Intergroup Contact in Divided Societies
About this Event
4 March 2021
17:00-19:00
Register here
Peace on Facebook? Problematising Social Media as Spaces for Intergroup Contact in Divided Societies
As far back as the late sixties, renowned peace theorist Johann Galtung (1967) predicted that the rapid growth of new media technologies would favour associative rather than dissociative approaches towards peacebuilding. The assumption was that strategies to keep antagonists apart would likely fail due to the development of more efficient means of communication bringing them closer together. This resonates with the rhetoric employed by Peace on Facebook, a project created by the social media giant in partnership with Stanford University, which claimed that the platform provided space for dialogue between social groups traditionally divided along ethnic or sectarian lines. This contribution critically evaluates these claims by examining the potential contribution of social media platforms to peacebuilding in divided societies. It does so by reviewing the literature on social media peacebuilding initiatives and assessing whether these platforms constitute shared spaces in which positive relationships between members of antagonistic groups can be built in deeply divided societies.
The analysis presented in this seminar suggests that the prospects for peace and positive intergroup contact in such societies are unlikely to be advanced through unstructured citizen activity on social media. These platforms amplify content that reinforces tribalism and political partisanship, thus making it harder to promote reconciliation between antagonists in divided societies. Drawing primarily on the case of Northern Ireland, a society still transitioning out of a thirty-year ethno-nationalist conflict, Paul Reilly suggests that the negative stereotyping of outgroups on social media militates against one of the key tenets of reconciliation, namely that citizens treat each other as individuals rather than anonymous members of the ‘other’ community. Therefore, ‘supervised’ online contact projects, revolving around the use of non-commercial platforms and culminating in face-to-face communication, are much more effective in building peace than the contact facilitated by online platforms such as Facebook.

I will draw on research conducted for my new book Digital Contention in a Divided Society.
I have been given a discount code which I can share, so please email me (p.j.reilly@sheffield.ac.uk) or DM me on Twitter (@PaulJReilly) if you want to purchase a copy.