BBC Interview: AI vs Human Moderators

BBC Breakfast interview on social media content moderation

This week I was interviewed by BBC Tech editor Zoe Kleinman. It was for a piece on the human cost of social media content moderation. We discussed whether it was possible for AI to replicate the job done by human moderators. I argued that human moderation was necessary, but that these jobs are very harmful to those who do them.

The clip can be viewed below.

I also contributed to this article exploring the human costs of moderating traumatic images and videos.

Many thanks to Zoe, Georgina and the BBC crew for the chat, and to Charlotte Morris for helping organise this.